What is the VSWR you have measured?
Check to see if it is a higher number than our catalog value for this product. Most of our antennas have a match of 1.2:1 or 1.3:1 across a specified bandwidth. Performance at a VSWR greater than 1.5:1 may be unsatisfactory. Performance at a Return Loss worse than -12 -13db may be unsatisfactory.
What test equipment did you use?
Check to see that it has been properly calibrated and that any connector adaptors are of good quality. A poorly matched adaptor will invalidate the results.
These devices are inexpensive and therefore more common but can be inaccurate, particularly if more than one RF carrier is present. Technicians who use them will eagerly tell you how many Watts of power is reflected back to the transmitter but often do not know the actual mismatch. The forward power measurement is required to calculate the VSWR or Return Loss number. This can be tricky because some transmitters have an output stage protection circuit which reduces power under highly reflection conditions.
Network analyzer/spectrum analyzer with tracking generator?
They can produce more accurate and meaningful results but do not subject the antenna to full power.
Did you perform the measurement directly at the antenna's connector?
The technician may have chosen not to perform this test because it requires climbing the tower. This procedure should be done to eliminate jumper cable or downlead cable factors. These cables could be either defective and cause the problem or be fine and absorbing the reflection which masks the problem.
What is your operational frequency?
Check to see if the antenna was ordered for the correct frequency. Several methods can be used to determine an antenna’s frequency. If the technician has swept the response of the antenna he will know the frequency of best match. That should be its designed frequency. The technician may also measure the physical length so that we may compare it to a cut chart. This is a crude method. If the antenna is of relatively new and the model number is known, the factory may still have the production test data sheet which will identify its frequency by Serial Number.
Did you measure the antenna erect, free and clear of metal objects?
Side mounting too close to metallic structures or a tower can detune the antenna. The required spacing distance between the antenna and any other metal object decreases as the operational frequency increases. Some good numbers for our factory test procedure for omnidirectional antennas are from 8/10 mt. at 100MHz to 1mt. at 900MHz. It's most importand that there are no metallic wire ropes, alternatively we recommend Parafil ropes.
What is the DC continuity measurement using an ohmmeter?
Some antennas have direct ground lightning protection. These normally measure as a DC short between the connector’s inner and outer conductor but will be the proper 50 Ohm impedance at RF. See lightning notes in the catalog specs to determine if this antenna model should measure as an open or a short.
Did you have the opportunity to substitute an identical antenna?
If the second antenna measures OK under the same mounting conditions, the technician’s first antenna is probably defective. If the second one yields the same bad result, the problem is unlikely to be the antenna. Perhaps the transmitter is not operating on the expected frequency. Substitution of a dummy load is an option if a second antenna is not available but the test is less meaningful because it is actually testing only the cable.
When was the antenna installed?
It could either be new and defective or had performed nominally for some time before failing. It is a good practice for technicians to test products on receipt before transporting them to the job site. Manufacturer's warranties cover only manufacturing defects, not damage from an improper installation. An example would be mounting a standard antenna upside-down. This would put the drain hole at the top where it could collect water and cause the product to fail over time. Factory options given to an inverted antenna include reconfiguring both the drain hole location and any electrical beam tilt.
Are the antenna drain holes open?
They are placed at the bottom of the antenna for draining internal moisture. Periodic inspection of these openings is the responsibility of the owner. They must remain clear of debris or insects to preclude corrosion from internal condensation. Such damage can drastically affect performance and is not covered by warranty.
Is the antenna intermittent?
It is a good idea to shake the antenna during the above tests to ensure there are no mechanical intermittents. Poor connections may lead to RF intermodulation products. Water entering the antenna may lead to electrical intermittents which subside when the antenna dries out.
Match is only one indicator of antenna quality. VSWR tells us how well the product’s impedance matches to (absorbs) a transmitters signal, and is easy to measure in the field. Unfortunately, VSWR does not reveal an antenna’s efficiency (how well it radiates the signal). This measurement (an antenna’s radiation pattern) is more difficult to perform in the field. Usually, substitution with an identical unit of known quality is the method of choice when a defective product is suspected. The typical VSWR for a good antenna is 1.5:1. Although some site engineers may specify a minimum acceptable value of 1.3:1 there is only a minuscule improvement. For example at 1.5:1 ratio, 4.0% of the power is reflected back, creating a 0.18 dB loss. At a1.3:1 ratio, 1.7% is reflected resulting in 0.07 dB loss. The performance improvement is only 0.11 dB. It is a good idea to document performance upon installation. This is usually done by choosing a remote site and measuring the signal level received from the transmitter. Periodic measurements at that same location will reveal the amount of any degradation so corrective action may be taken.